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Delivery time guarantee when ordering delivery from ProfHolod

Moscow and the Moscow region

We arrange transportation within one day from the moment the order is ready.
Regions of Russia

We arrange transportation within two days from the moment the order is ready.
Other countries

We arrange transportation within three to four days from the moment the order is ready.

ProfHolod warehouse

Online delivery tracking system

Delivery time guarantee when ordering delivery from ProfHolod

If you arrange pickup yourself

If you want to pick up the cargo yourself, please read the information below and our recommendations carefully to avoid the risk of damage to the products.

Your vehicle must arrive at the time agreed 24 hours before loading and with the necessary powers of attorney:

for the driver,
for the transport company.

For loading in Shchelkovo, please send the power of attorney for the driver and the transport company in advance by email to logists@profholod.ru

To receive your order, download the sample power of attorney and enter your customer account or order number in it.

Recommendations for choosing transport

Find out in advance from the carrier whether their vehicle has any homemade structures (hooks, angles, etc.) that may reduce the body area or damage the sandwich panels during transportation.

Sandwich panels or refrigeration doors are loaded into the vehicle from the sides. Therefore, sliding stakes must be located on both sides of the truck body.

The internal dimensions of a Euro truck must meet the following requirements: 13,600 mm x 2,450 mm x 2,600 mm (length x width x height).

If the vehicle’s dimensions are smaller even by 2-3 cm, the sandwich panels may not fit into the body and you will have to order new transport. Therefore, make sure that the carrier understands the importance of specifying exact dimensions.

The body floor must be clean, flat and free of foreign objects.

Ask the transport company whether the truck body is equipped with stakes for transporting large-size and long materials, such as pipes or logs. These reduce the usable area of the body — the sandwich panels may not fit even though the vehicle’s dimensions meet the requirements for transporting panels.

The driver must have restraint straps: 6 to 10 pieces. Restraint straps can be purchased from ProfHolod: before entering the territory or during loading. Online payment by QR code through any bank’s app.

During transportation, check the stability of the load and the tightness of the straps. If the straps have loosened, they must be tightened again. If the order includes shaped elements, they must not touch the surface of the panels during transportation.

It is forbidden to place other loads on top of the packs.

Choosing suitable trucks

For transportation you will most often need the following vehicles: flatbed trucks, side-board trucks or tautliner trucks. Please note that not all vehicles are suitable for transporting sandwich panels or refrigeration doors.

Suitable vehicles:

Flatbed truck Suitable for transportation over short distances.
We strongly advise against sending open trucks over distances of more than 700 km. The packaging may be damaged by headwind and precipitation.
Side-board truck
Euro truck with a curtain or tarpaulin

How to choose a truck for transporting sandwich panels PDF, 1 Mb

Some trucks are NOT suitable for transporting panels or
refrigeration doors

ProfHolod draws your attention to the fact that, due to design features, some vehicles are not suitable for loading sandwich panels or refrigeration doors. If you send such a truck, we physically will not be able to load our products into it. Therefore, we recommend agreeing on the type of vehicle with your project manager in advance.

A truck with a tail lift is designed in such a way that the forklift cannot drive up and load or unload a pack of sandwich panels correctly.

Panels cannot be loaded into a truck that retains side stakes. Panels are loaded through the side — the stakes will get in the way.

If the vehicle has fixed, non-sliding stakes of the “sack” type, it is also impossible to load a pack of sandwich panels or refrigeration doors into it without damaging them.

Choosing a contractor

There are unscrupulous partners on the freight market, so make sure that you have signed a contract with a reliable transport company.

Check its constituent documents, request tax reports, and check mentions of the company in open sources.

We do not recommend using companies that have been registered for less than a year and whose legal address is a mass registration address.

Specifics of transporting ProfHolod products in containers

Containers come in 20-foot, 40-foot standard and 40-foot high-cube sizes. If you plan to ship ProfHolod products in a container, please notify your project manager in advance and pay close attention to the internal dimensions of the container.

When loading products into a container, we use additional packaging: air bags, hardboard sheets and restraint straps. Reinforced protection guarantees the safety of the cargo during transportation.

So that you can easily pull the products out of the container at the construction site or warehouse, we have developed a technical solution: special metal sheet guides and hooks. The metal sheets prevent damage to the products during unloading. Length of the metal sheets: 12.5 meters. See how 11-meter sandwich panels with PIR Premier insulation are carefully unloaded from the container in the “Instructions and recommendations” section below.

Sandwich panel packaging

Storage of sandwich panels

Sandwich panels may only be stored on a flat surface with a slope of no more than 5%.

Packs are stacked in a maximum of two tiers so that the upper pack does not extend beyond the dimensions of the lower one.

The total height of the stack must not exceed 2.4 m. The bottom pack must be placed on wooden supports at least 10 cm thick, spaced no more than 1 m apart.

Sandwich panels in packs should be stored in their waterproof factory packaging, in open or semi-enclosed warehouses that exclude direct exposure of the panels to precipitation, in compliance with the established fire safety measures.

During intermediate storage in open areas, the panels must be protected from direct sunlight, dust and precipitation. To prevent water from accumulating on the surface of the packaging in the event of rain, the pack must be given a slight slope.